Help

We believe that the Nelsons Online service is fast, simple and effective - and we want to make sure you do, too. So if you are looking for assistance on any topic, we have the following range of online resources to help you navigate and make the best of our site:

How our service works:

Unsure about how our groundbreaking legal service works? Please see further details here, or watch our animated two-minute tour to see a visual explanation.

The benefits of NelsonsOnline:

Not sure if the service is for you? Why not read a little bit more about us and then take a look at the benefits you can gain and the savings you can make through using NelsonsOnline on the Why choose us? page.

Frequently Asked Questions:

If you've got a more in-depth enquiry, our FAQ should have all the answers you're looking for, including sections on general information, using the service, payments and refunds and Legal Review

Using MyServices and managing your documents:

Have you already registered, but need some assistance on how to manage your documents through your MyServices pages? We have specific guides available on how to make the best use of both the 'My Documents' and 'My Templates' pages.

Looking for a specific service

Our comprehensive search functionality on the toolbar at the top right of this page will allow you to search the NelsonsOnline site for both law guide topics and documents you can purchase.

Get in touch with us by mail, phone or email

You can also contact us by mail, telephone and email through the details supplied on our Contact us page.