If you have a complaint about the Document Assembly Service alone, please contact our customer relations team by email: customerrelations@nelsonsonline.co.uk or by post to:
Customer Relations
Nelsons Solicitors Limited
Pennine House
8 Stanford St
Nottingham
NG1 7BQ
In the event that your complaints relate to any acts or omissions on our part under the Limited Engagement or other engagement for the provision of legal services, our obligations to you under Rule 2.05 Solicitors Code of Conduct 2007 remain unaffected.
Nelsons Solicitors Limited is authorised and regulated by the Solicitors Regulation Authority and authorised and regulated by the Financial Conduct Authority.
Your acceptance of these Conditions signifies your consent and agreement to them.